Out of stock pieces in our collections can be made-to-order if the option is available on the product listing page. To start an exchange or refund on your made-to-order piece, please contact us.
Custom Pieces
We offer customisations on a selection of our pieces. Custom pieces are not eligible for refunds or exchanges.
Bespoke
Our bespoke pieces are created following a one-to-one consultation and personalised design process and as such, they are not eligible for refunds or exchanges.